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jira-triage v1 · jira-triage-k8s · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket MZCLD-3787: Remove requirement to file foxsec issues when offboarding folks",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/MZCLD-3787"
  ],
  "sourceContext": {
    "issue": "MZCLD-3787"
  }
}

summary

MZCLD-3787 is a Backlog ticket requesting removal of the requirement to file foxsec issues as part of the employee offboarding process. The ticket's description is truncated ("Remove reliance on filing issues like...") and appears to have originally included a link or example (likely to a foxsec issue template/tracker or an offboarding runbook) that was not captured in the text field. There are no comments on the ticket yet, and no Confluence runbook/design doc is linked or referenced that could be pulled for additional context. Because the core ask (which specific requirement/step to remove, and where it's documented — e.g., an offboarding checklist or Foxsec issue-filing SOP) is not fully specified, this ticket needs clarification before engineering work can be scoped.

findings

  • Ticket description is incomplete/truncated, ending mid-sentence, suggesting a link or example was lost or never rendered in the text field.
  • No comments exist on the ticket, so there is no additional discussion or context from requesters/stakeholders to clarify scope.
  • No runbook, SOP, or design doc is linked in the ticket that documents the current foxsec offboarding issue-filing requirement, so it's unclear which process/document needs to be updated.
  • Ticket is still in Backlog status with no assignee/priority context provided, indicating it has not yet been scoped or prioritized.

proposed actions

jira.comment.postrisk low - informational clarification request, no process changes made
MZCLD-3787
Thanks for filing this! The description appears to be cut off ("Remove reliance on filing issues like...") — could you clarify or re-add the link/example that was referenced? Specifically it would help to know: (1) which offboarding step currently requires filing a foxsec issue (e.g., a specific checklist, runbook, or Jira project template), (2) why this requirement should be removed (e.g., automation now covers it, it's redundant, it's causing delays), and (3) whether there's a replacement process foxsec/IT wants in its place. Once we have that context we can scope the work (likely updating an offboarding runbook/checklist and possibly foxsec's intake process) and prioritize accordingly. Flagging for foxsec team input as well since this touches their issue-filing process.

tool calls

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      "key": "MZCLD-3787"
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    "result": {
      "key": "MZCLD-3787",
      "summary": "Remove requirement to file foxsec issues when offboarding folks",
      "status": "Backlog",
      "description_text": "Remove reliance on filing issues like",
      "comment_count": 0,
      "comments": []
    }
  }
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usage

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approvals

[]

log

launched k8s job run-run-016b8634573cc82f in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
awaiting approval for 1 action(s)