run_3614ff4678f72438

input

{
  "request": "Triage Jira ticket SREIN-1713: [FIRING:1] MozCloud mozcloud (ArgoCD Webservices: 5XX Errors gkegw1-guzw-argocd-webservi-argocd-webservices--80-66wdl04q14aq high argocd)",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/SREIN-1713"
  ],
  "sourceContext": {
    "issue": "SREIN-1713"
  }
}

summary

SREIN-1713 is an auto-generated PagerDuty/Grafana alert ticket for elevated 5XX errors on the ArgoCD Webservices load balancer backend (gkegw1-guzw-argocd-webservi-argocd-webservices--80-66wdl04q14aq) in the mozcloud/argocd system, severity "high". The alert fired with value A=258, C=1 and the ticket is already marked "Done" with no comments, suggesting the underlying condition resolved (or was manually closed) without any triage notes being left. No linked runbook/Confluence doc was referenced in the ticket to pull additional context.

findings

• none

proposed actions

Triage note: This alert fired for elevated 5XX errors on the ArgoCD Webservices LB backend (gkegw1-guzw-argocd-webservi-argocd-webservices--80-66wdl04q14aq, severity=high, system=argocd). The ticket is currently marked Done but has no comments documenting root cause or resolution. Recommend: (1) confirm via the linked PagerDuty incident (Q165UXRY0ZWB9Z) and Grafana panel (viewPanel=124) whether the error spike was transient/self-resolved or tied to a specific ArgoCD deploy/rollout; (2) if self-resolved with no recurrence, close as expected/no-action-needed and consider adding a brief resolution note for future reference; (3) if this backend has a history of repeated 5XX flapping, consider tuning the alert threshold or filing a follow-up to investigate backend health/readiness probes for the argocd-webservices service. No further action needed if this was a known transient blip already confirmed resolved.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "SREIN-1713"
    },
    "result": {
      "key": "SREIN-1713",
      "summary": "[FIRING:1] MozCloud mozcloud (ArgoCD Webservices: 5XX Errors gkegw1-guzw-argocd-webservi-argocd-webservices--80-66wdl04q14aq high argocd)",
      "status": "Done",
      "description_text": "https://mozilla.pagerduty.com/incidents/Q165UXRY0ZWB9Z firing: \nValue: A=258, C=1\nLabels:\n - alertname = ArgoCD Webservices: 5XX Errors\n - backend_target_name = gkegw1-guzw-argocd-webservi-argocd-webservices--80-66wdl04q14aq\n - grafana_folder = MozCloud\n - severity = high\n - system = argocd\n - team = mozcloud\nAnnotations:\n - summary = Elevated errors reported by ArgoCD Webservices LB\nSource: https://yardstick.mozilla.org/alerting/grafana/cew6vrup0pp8ga/view?orgId=1\nSilence: https://yardstick.mozilla.org/alerting/silence/new?alertmanager=grafana&matcher=__alert_rule_uid__%3Dcew6vrup0pp8ga&matcher=backend_target_name%3Dgkegw1-guzw-argocd-webservi-argocd-webservices--80-66wdl04q14aq&matcher=severity%3Dhigh&matcher=system%3Dargocd&matcher=team%3Dmozcloud&orgId=1\nDashboard: https://yardstick.mozilla.org/d/LCAgc9rWz?from=1787040380000&orgId=1&to=1787044019605\nPanel: https://yardstick.mozilla.org/d/LCAgc9rWz?from=1787040380000&orgId=1&to=1787044019605&viewPanel=124 num_firing: 1 num_resolved: 0 resolved:",
      "comment_count": 0,
      "comments": []
    }
  }
]

log