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AWAITING_APPROVAL retrigger →
jira-triage v1 · jira-triage-srein · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket SREIN-1663: Complete the risk rating survey for rapid-release-model",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/SREIN-1663"
  ],
  "sourceContext": {
    "issue": "SREIN-1663"
  }
}

summary

SREIN-1663 is a Backlog task asking for the risk rating survey to be completed for the "rapid-release-model" workgroup so its currently unvalidated `risk_level: low` value in the tenant YAML can be confirmed or corrected. The ticket has no comments and no linked Confluence runbook — the only reference is a Google Forms risk rating survey link. The action needed is human outreach (get the survey filled out and update the tenant config), not an engineering fix. Recommend routing to the named workgroup admin and tracking as a follow-up/blocked-on-external-response item rather than actively working it as an SRE task.

findings

  • Ticket asks to complete a Google Forms risk rating survey for the rapid-release-model workgroup; risk_level is currently 'low' but explicitly marked unvalidated pending survey results.
  • The workgroup has a single named admin, wstuckey@mozilla.com, who is identified in the ticket itself as the best starting point for getting the survey filled out.
  • There is a clear post-survey action defined: update risk_level in the tenant YAML (tenants/rapid-release-model.yaml) if the survey result differs from the current 'low' value.
  • Ticket has zero comments and is still in Backlog status, indicating no outreach to the admin/sponsor has been logged yet.
  • A related originating ticket (RRM-42, the original workgroup creation ticket) is referenced but was not accessible for additional context due to policy restrictions on cross-project reads in this run.

proposed actions

jira.comment.postrisk low — informational triage comment only; no changes to tenant configuration or workgroup access are made by this comment.
SREIN-1663
Triage: This is an outreach/follow-up task rather than an engineering task — no code or infra fix is required until the survey is returned. Next step: reach out to wstuckey@mozilla.com (the sole named admin for rapid-release-model) and/or workgroup sponsor htahsildoost@mozilla.com to complete the risk rating survey: https://docs.google.com/forms/d/e/1FAIpQLSfn_bO4O2DqCTZWVErRCfUHxLeR50crt0Jj81boBMG3dvdvBQ/viewform. Suggest CC'ing managers bvandenberk@mozilla.com and phammer@mozilla.com if there's no response within a reasonable window. Once the survey is submitted, update `risk_level` in tenants/rapid-release-model.yaml (and the corresponding google-workspace-management/tf/workgroups/rapid-release-model.yaml) to match the confirmed value, and link the PR back to this ticket before closing. Recommend keeping this ticket in Backlog/Blocked status until the survey response is received, and moving to In Progress once outreach is sent.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "SREIN-1663"
    },
    "result": {
      "key": "SREIN-1663",
      "summary": "Complete the risk rating survey for rapid-release-model",
      "status": "Backlog",
      "description_text": "Please complete the risk rating survey for  rapid-release-model : https://docs.google.com/forms/d/e/1FAIpQLSfn_bO4O2DqCTZWVErRCfUHxLeR50crt0Jj81boBMG3dvdvBQ/viewform Current state  ( tenants/rapid-release-model.yaml ,  google-workspace-management/tf/workgroups/rapid-release-model.yaml ): app_code :  rapid-release-model risk_level :  low  (currently unvalidated \u2014 the survey should confirm or correct this) Function:  webservices , deployment:  gha , slack channel  infra-cloud-eng-bots Workgroup sponsor:  htahsildoost@mozilla.com ; managers:  bvandenberk@mozilla.com ,  phammer@mozilla.com admins :  wstuckey@mozilla.com , plus  runtime-sre/admins  and  cloud-engineering/admins . There are no  developers  or  viewers  subgroups. Projects:  moz-fx-rapid-release-mode-769b  (dev),  moz-fx-rapid-release-mode-1cb6  (prod) wstuckey@mozilla.com is the only named admin and is the best starting point for getting the survey filled out. Once the survey is submitted, update  risk_level  in the tenant YAML if the result differs from the current value. Related: https://mozilla-hub.atlassian.net/browse/RRM-42 (original workgroup ticket)",
      "comment_count": 0,
      "comments": []
    }
  },
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "RRM-42"
    },
    "result": {
      "error": "read blocked by policy: resource not in run subject",
      "args": {
        "key": "RRM-42"
      }
    },
    "blocked": true
  }
]

usage

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  "input_tokens": 5839,
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approvals

[]

log

launched k8s job run-run-471c3735b6a7c0a3 in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
POLICY: blocked read jira.issue.read args={'key': 'RRM-42'} not in run subject
awaiting approval for 1 action(s)