run_48ae800af0798355

input

{
  "request": "Triage Jira ticket SREIN-1704: Expiring Cert: _.services.mozilla.com (2026-08-31)",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/SREIN-1704"
  ],
  "sourceContext": {
    "issue": "SREIN-1704"
  }
}

summary

SREIN-1704 is an automated cert-expiry notification for the wildcard certificate _.services.mozilla.com, covering two ACM certificate instances (us-east-1 and us-west-2), both expiring 2026-08-31. The ticket is currently in Backlog with no comments or additional runbook links attached. Given the expiry date is roughly a year+ out from typical triage windows, this is a low-urgency, informational ticket that should be scheduled for renewal well ahead of the deadline but does not require immediate action.

findings

• Ticket concerns two ACM certificates for the same wildcard domain (_.services.mozilla.com), one in us-east-1 and one in us-west-2, both expiring on the same date (2026-08-31).
• Ticket is auto-generated (typical of cert-expiry bots) and currently sits in Backlog status with zero comments, indicating no triage or ownership assignment has occurred yet.
• No runbook or Confluence design doc is linked in the description; the only reference is 'See link' pointing presumably to an internal cert inventory, but no URL was captured in the ticket text.
• Expiry date (2026-08-31) is far in the future relative to typical 60/90-day renewal triage windows, meaning this ticket likely surfaced early via a long-lead-time expiry scanner and does not need urgent remediation now, but should not be closed without scheduling a follow-up.

proposed actions

Triage note: This ticket tracks renewal of the wildcard cert `_.services.mozilla.com`, which exists as two separate ACM certificates (us-east-1: f246efea-0fb5-4951-8ac6-ee53b1fa61a9, us-west-2: 068cfd0f-1bee-4539-b5d0-44aba1667673), both expiring 2026-08-31. Since the expiry is well over a year out, no immediate action is required, but this should be assigned an owner and scheduled for renewal ~60-90 days before expiry (i.e., around June 2026) to avoid last-minute issues. Recommend: (1) confirm both regional certs are still in active use (check attached load balancers/CloudFront distributions) before renewal to avoid renewing unused certs, (2) if auto-renewal via ACM DNS validation is already configured, verify the validation records are still valid, and (3) set a reminder/follow-up ticket for Q2 2026 rather than tracking this open in Backlog for a year. Leaving as Backlog for now given the long lead time.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "SREIN-1704"
    },
    "result": {
      "key": "SREIN-1704",
      "summary": "Expiring Cert: _.services.mozilla.com (2026-08-31)",
      "status": "Backlog",
      "description_text": "The following certs will need to be renewed (See  link ) _.services.mozilla.com - arn:aws:acm:us-east-1:361527076523:certificate/f246efea-0fb5-4951-8ac6-ee53b1fa61a9  - expires 2026-08-31 _.services.mozilla.com - arn:aws:acm:us-west-2:361527076523:certificate/068cfd0f-1bee-4539-b5d0-44aba1667673  - expires 2026-08-31",
      "comment_count": 0,
      "comments": []
    }
  }
]

log