run_4a89ca7126da07ae

input

{
  "request": "Triage Jira ticket SREIN-1710: May I please be granted AWS access (SSO tile)",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/SREIN-1710"
  ],
  "sourceContext": {
    "issue": "SREIN-1710"
  }
}

summary

SREIN-1710 requests AWS SSO tile access for a Privacy Service team member who needs to view AWS metrics (specifically SES spam/complaint metrics) for their team's products. A triage note from Jon Buckley already identifies the correct LDAP/access groups to use for granting this: monitor_nonprod_aws_devs and monitor_prod_aws_devs. The ticket is a standard access-request and appears ready for the requester to be added to those groups, pending confirmation of which AWS account(s)/environment(s) they need (prod vs nonprod, or both) and manager/owner approval per standard access-granting process.

findings

• Ticket is a straightforward AWS console access request via SSO tile, motivated by a need to view AWS SES spam/complaint metrics for Privacy Service team products.
• A triage comment already exists identifying the specific access groups needed to fulfill this request, indicating a team member has scoped the solution.
• Ticket status is 'Backlog' with only one comment, and no confirmation yet on whether the requester needs both prod and nonprod access, nor any documented approval from a manager/group owner.

proposed actions

Thanks for the request! To move this forward: since you mentioned wanting to see AWS SES spam/complaint metrics for the Privacy Service team's products, it looks like the relevant access groups are:
- https://people.mozilla.org/a/monitor_nonprod_aws_devs/
- https://people.mozilla.org/a/monitor_prod_aws_devs/

Could you confirm whether you need access to both the nonprod and prod AWS environments, or just one? Also, please have your manager or the group owner approve/add you via the people.mozilla.org group page(s) above (or confirm here so we can process the add). Once we have that confirmation, we can get you added to the appropriate group(s) and you should see the AWS tile appear in SSO.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "SREIN-1710"
    },
    "result": {
      "key": "SREIN-1710",
      "summary": "May I please be granted AWS access (SSO tile)",
      "status": "Backlog",
      "description_text": "I\u2019d like to be able to log into AWS, so I can view metrics for the Privacy Service teams' products, for example, I want to be able to see our AWS SES spam and complaint metrics.",
      "comment_count": 1,
      "comments": [
        {
          "author": "Jon Buckley",
          "body": "Note for triage, this will be  https://people.mozilla.org/a/monitor_nonprod_aws_devs/   and  https://people.mozilla.org/a/monitor_prod_aws_devs/"
        }
      ]
    }
  }
]

log