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AWAITING_APPROVAL retrigger →
jira-triage v1 · jira-triage-srein · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket SREIN-1657: Identify the correct sponsor for the outgoing workgroup",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/SREIN-1657"
  ],
  "sourceContext": {
    "issue": "SREIN-1657"
  }
}

summary

SREIN-1657 asks Cloud Engineering to identify the correct sponsor for the "outgoing" workgroup, since the current sponsor (htahsildoost@mozilla.com) doesn't reflect real ownership — Cloud Engineering only provides the underlying MozCloud platform, not the application itself. The ticket has no comments and is still in Backlog. Evidence in the ticket strongly points to Addons/AMO as the actual owning team (deploy target slack_channel: addons-production, app repo mozilla-services/outgoing, sole developer wezhou@mozilla.com is also in addons-admins for the amo workgroup). The reporter suggests starting with smarshall@mozilla.com, who recently became sponsor of the amo workgroup (SREIN-1541), and confirming with AMO managers fjoseph@mozilla.com / scaraveo@mozilla.com. The reporter also flags that current managers bvandenberk@mozilla.com and phammer@mozilla.com should be reviewed for continued relevance. I could not fetch the linked Confluence "Workgroups Ownership Model" page (blocked by policy: resource not in run subject), so I relied solely on the Jira description for role definitions and context.

findings

  • Ticket is an ownership/metadata correction task, not a technical incident — it requires a human decision (confirmation from stakeholders) before any config change.
  • Strong circumstantial evidence that 'outgoing' is functionally owned by the Addons/AMO team, not Cloud Engineering.
  • A concrete, previously-used precedent exists for resolving this exact type of sponsor question: SREIN-1541 established smarshall@mozilla.com as sponsor of the related amo workgroup.
  • Secondary open question bundled into this ticket: current group managers (bvandenberk@mozilla.com, phammer@mozilla.com) may also be stale and should be reviewed alongside the sponsor.
  • Ticket links back to the original workgroup creation ticket for full history/context.
  • Unable to verify the formal role definitions from the linked Confluence 'Workgroups Ownership Model' page due to a policy/access restriction in this run; recommendations below rely on the ticket's own description of roles.

proposed actions

jira.comment.postrisk low
SREIN-1657
Triage: This looks like a straightforward ownership-correction task rather than a Cloud Engineering-owned technical issue — the evidence (ArgoCD tenant slack_channel: addons-production, app repo mozilla-services/outgoing, sole developer wezhou@mozilla.com also in amo's addons-admins) supports the ticket's own hypothesis that 'outgoing' belongs to Addons/AMO, not to us.

Recommended next steps:
1. Reach out to smarshall@mozilla.com (current amo workgroup sponsor per SREIN-1541) to confirm whether he should also sponsor 'outgoing', or identify who should.
2. Loop in AMO managers fjoseph@mozilla.com and scaraveo@mozilla.com to corroborate ownership and get manager recommendations for the workgroup.
3. At the same time, ask the AMO team to confirm whether bvandenberk@mozilla.com and phammer@mozilla.com should remain as managers, or be replaced/updated.
4. Once confirmed, update google-workspace-management/tf/workgroups/outgoing.yaml (sponsor + managers) and reference this ticket (SREIN-1657) in the commit/metadata per the Workgroups Ownership Model doc.

Note: I could not access the linked Confluence 'Workgroups Ownership Model' page in this pass to double-check role definitions — worth a manual look before finalizing the metadata update. No blocking issues found; this can move from Backlog to In Progress once an owner is assigned to do the outreach.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "SREIN-1657"
    },
    "result": {
      "key": "SREIN-1657",
      "summary": "Identify the correct sponsor for the outgoing workgroup",
      "status": "Backlog",
      "description_text": "https://protosaur.dev/dawg/workgroup/outgoing The  outgoing  workgroup is currently sponsored by htahsildoost@mozilla.com, which doesn't reflect real ownership \u2014 Cloud Engineering doesn't own  outgoing  in any capacity except providing the MozCloud platform it runs on. We need to identify the correct sponsor. See https://mozilla-hub.atlassian.net/wiki/spaces/SRE/pages/2492956683/Workgroups#Ownership-Model for what the roles entail. Current state  ( google-workspace-management/tf/workgroups/outgoing.yaml ): Sponsor:  htahsildoost@mozilla.com Managers:  bvandenberk@mozilla.com ,  phammer@mozilla.com admins :  cloud-engineering/admins developers :  wezhou@mozilla.com Why we think this belongs to Addons: The tenant ( tenants/outgoing.yaml ) deploys via ArgoCD with  slack_channel: addons-production Application repo is  mozilla-services/outgoing The only developer, wezhou@mozilla.com, is also in  addons-admins  in the  amo  workgroup Suggested starting point:  smarshall@mozilla.com, who became the  amo  workgroup sponsor in https://mozilla-hub.atlassian.net/browse/SREIN-1541. Worth confirming with him (and/or the AMO managers fjoseph@mozilla.com / scaraveo@mozilla.com) whether he should also sponsor  outgoing , or whether it belongs to a different owner. Ask:  confirm the correct sponsor and appropriate group managers, then update the workgroup metadata and reference this ticket in it. Note the current managers (bvandenberk, phammer) should be reviewed at the same time. Related: https://mozilla-hub.atlassian.net/browse/SVCSE-706 (original workgroup ticket)",
      "comment_count": 0,
      "comments": []
    }
  },
  {
    "capability": "confluence.page.read",
    "args": {
      "id": "2492956683"
    },
    "result": {
      "error": "read blocked by policy: resource not in run subject",
      "args": {
        "id": "2492956683"
      }
    },
    "blocked": true
  }
]

usage

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approvals

[]

log

launched k8s job run-run-4fecd6473f78e784 in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
POLICY: blocked read confluence.page.read args={'id': '2492956683'} not in run subject
awaiting approval for 1 action(s)