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AWAITING_APPROVAL retrigger →
jira-triage v1 · jira-triage-srein · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket SREIN-1661: Complete the risk rating survey for incident-program",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/SREIN-1661"
  ],
  "sourceContext": {
    "issue": "SREIN-1661"
  }
}

summary

SREIN-1661 asks the owning team (cloud-engineering) to complete a Google Forms risk-rating survey for the "incident-program" tenant and, if the result differs, update the risk_level field in tenants/incident-program.yaml (currently set to "high" but unvalidated). The ticket is unassigned, has no comments, and is sitting in Backlog. This is an action item requiring a human to fill out an external survey — no engineering investigation is needed, just ownership and follow-through. Recommend assigning to the cloud-engineering workgroup lead/owner and tracking completion of both the survey submission and the resulting YAML update.

findings

  • Ticket is a straightforward process/compliance task, not an incident or bug: complete a linked Google Forms risk-rating survey for the incident-program tenant.
  • Current risk_level in tenants/incident-program.yaml is set to 'high' but is explicitly marked unvalidated; the survey is meant to confirm or correct it.
  • Ticket specifies a required follow-up action after survey completion: update risk_level in the tenant YAML if the surveyed value differs from the current 'high' setting.
  • Ownership context: no dedicated workgroup file exists for this tenant; it is owned by cloud-engineering after an earlier request for a separate workgroup was cancelled.
  • Relevant tenant/project metadata for the survey is already documented in the ticket, so no additional discovery should be needed to complete it.
  • Ticket is unassigned, has zero comments, and remains in Backlog status, indicating it likely just needs an owner to pick it up and complete the survey.
  • Related ticket SREIN-1518 could not be read due to access policy restrictions (blocked as not in run subject), so its full context is not verified here beyond the summary given in SREIN-1661's description.

proposed actions

jira.comment.postrisk low - informational/process comment proposing next steps and an assignee; no technical or config changes are made by posting this comment.
SREIN-1661
Triage: This is an ownership/action-item ticket, not an incident. Next steps: (1) A cloud-engineering team member should complete the linked risk-rating survey for the incident-program tenant (app_code: incident-program, projects moz-fx-incident-program-n-30b6 / moz-fx-incident-program-p-c814). (2) Once submitted, compare the survey's resulting risk level against the current unvalidated value (risk_level: high) in tenants/incident-program.yaml, and update the YAML via PR if they differ. Suggest assigning this ticket to a specific cloud-engineering owner and moving it out of Backlog to In Progress once someone commits to completing the survey. No blocking dependencies identified other than confirming who on cloud-engineering should be the point of contact for this tenant (note: original dedicated-workgroup request in SREIN-1518 was cancelled in favor of cloud-engineering ownership).

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "SREIN-1661"
    },
    "result": {
      "key": "SREIN-1661",
      "summary": "Complete the risk rating survey for incident-program",
      "status": "Backlog",
      "description_text": "Please complete the risk rating survey for  incident-program : https://docs.google.com/forms/d/e/1FAIpQLSfn_bO4O2DqCTZWVErRCfUHxLeR50crt0Jj81boBMG3dvdvBQ/viewform Current state  ( tenants/incident-program.yaml ): app_code :  incident-program risk_level :  high  (currently unvalidated \u2014 the survey should confirm or correct this) Function:  webservices , deployment:  argocd ,  mozcloud_chart: enabled Application repository:  mozilla/incidents-weekly-overview Owning workgroup:  cloud-engineering  (no dedicated workgroup file exists) Projects:  moz-fx-incident-program-n-30b6  (dev, stage),  moz-fx-incident-program-p-c814  (prod) Once the survey is submitted, update  risk_level  in the tenant YAML if the result differs from the current value. Related: https://mozilla-hub.atlassian.net/browse/SREIN-1518 (original workgroup request, cancelled in favour of using  cloud-engineering )",
      "comment_count": 0,
      "comments": []
    }
  },
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "SREIN-1518"
    },
    "result": {
      "error": "read blocked by policy: resource not in run subject",
      "args": {
        "key": "SREIN-1518"
      }
    },
    "blocked": true
  }
]

usage

{
  "model": "claude-sonnet-5",
  "input_tokens": 5503,
  "output_tokens": 1798,
  "estimated_cost_usd": 0.043479000000000004
}

approvals

[]

log

launched k8s job run-run-7c96423d5d55ed59 in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
POLICY: blocked read jira.issue.read args={'key': 'SREIN-1518'} not in run subject
awaiting approval for 1 action(s)