run_a51a80ffc42e22a2

input

{
  "request": "Triage Jira ticket MZCLD-3824: Point wiki.allizom.org to new external instance",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/MZCLD-3824"
  ],
  "sourceContext": {
    "issue": "MZCLD-3824"
  }
}

summary

MZCLD-3824 ("Point wiki.allizom.org to new external instance") is already marked Done, but the ticket contains no description and no comments, so there is no record of what DNS/config change was made, who verified it, or whether a rollback plan exists. Since no Confluence runbook or design doc is referenced anywhere in the ticket, no additional context could be pulled. Given the ticket is closed with zero documentation, the main triage action is to request retroactive documentation for audit/change-management purposes rather than technical remediation.

findings

• Ticket has an empty description field, giving no detail on the specific change (e.g., old vs. new target, CNAME/A record values, TTL, CDN/proxy config) that was implemented for wiki.allizom.org.
• Ticket has zero comments despite being in 'Done' status, so there is no evidence of verification (e.g., DNS propagation checks, HTTP response tests) or peer review/approval before closure.
• No runbook or design document is linked in the ticket, so it was not possible to cross-reference a Confluence page for the cutover procedure or rollback plan.
• As this is a production DNS/domain-routing change for a *.allizom.org (staging/stage) host, lack of documentation could complicate future audits, incident response, or rollback if issues with the new external instance surface later.

proposed actions

Triage note: This ticket is marked Done but has no description or comments documenting the change. For audit and future-incident purposes, could someone add: (1) the specific DNS/config change made (record type, old target, new external instance target, TTL), (2) verification steps taken (e.g., dig/curl checks confirming wiki.allizom.org resolves to and serves correctly from the new instance), (3) who approved/performed the cutover and on what date, and (4) a rollback plan/reference if the new instance needs to be reverted. If a runbook or design doc exists, please link it here as well.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "MZCLD-3824"
    },
    "result": {
      "key": "MZCLD-3824",
      "summary": "Point wiki.allizom.org to new external instance",
      "status": "Done",
      "description_text": "",
      "comment_count": 0,
      "comments": []
    }
  }
]

log