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AWAITING_APPROVAL retrigger →
jira-triage v1 · jira-triage-k8s · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket MZCLD-3664: rework postmortem action item tracking",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/MZCLD-3664"
  ],
  "sourceContext": {
    "issue": "MZCLD-3664"
  }
}

summary

MZCLD-3664 ("rework postmortem action item tracking") is a Backlog ticket with no description and no comments, so there is currently no actionable detail (scope, motivation, current pain points, or proposed design) to triage against. No linked runbook or Confluence design doc was referenced in the ticket, so no additional context could be pulled. The ticket needs clarification from the reporter/team before it can be prioritized or assigned.

findings

  • Ticket has an empty description field.
  • Ticket has zero comments, so no prior discussion or context exists in Jira itself.
  • Ticket is in 'Backlog' status, consistent with an unrefined/uninvestigated item awaiting triage.
  • No Confluence runbook or design doc link was present in the ticket to pull additional context from; the only reference provided was the Jira issue URL itself.
  • Given the summary alone ('rework postmortem action item tracking'), this appears to be a process/tooling improvement request related to how postmortem action items are tracked (likely in Jira or an incident-management system), but the specific problem statement, current workflow, and desired end state are not documented.

proposed actions

jira.comment.postrisk low - informational request for clarification, no state change beyond a comment
MZCLD-3664
Thanks for filing this. This ticket currently has no description, so it's hard to triage/prioritize. Could you add: (1) what's wrong with the current postmortem action-item tracking process (e.g., items get lost, no due dates, no owner visibility, hard to report on), (2) where action items live today (Jira project/board, a doc, a spreadsheet?), (3) the desired end state (e.g., dedicated Jira issue type/label, automated linking from postmortem doc to Jira, dashboard/report of open action items), and (4) any relevant runbook or postmortem template/Confluence page this should align with. Once we have that, we can size and prioritize this against the backlog.

tool calls

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      "key": "MZCLD-3664",
      "summary": "rework postmortem action item tracking",
      "status": "Backlog",
      "description_text": "",
      "comment_count": 0,
      "comments": []
    }
  }
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usage

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approvals

[]

log

launched k8s job run-run-be33e9d4775d8982 in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
awaiting approval for 1 action(s)