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SUCCEEDED retrigger →
jira-triage v1 · jira-triage-k8s · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket MZCLD-3676: balrog / productdelivery / fraud-auth-alerts: Terraform still manages PagerDuty resources on the shut-down account",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/MZCLD-3676"
  ],
  "sourceContext": {
    "issue": "MZCLD-3676"
  }
}

summary

MZCLD-3676 tracks three Terraform-managed PagerDuty resources (balrog, productdelivery, fraud-auth-alerts) that reference the defunct moz-svc-ops.pagerduty.com account. Ticket is in Backlog with no comments/activity yet. The described work is investigative + cleanup: for each of the three stacks, confirm via Terraform state/pipeline history whether it's still actually applied, then either (a) delete the dead PagerDuty config as part of full stack decommission, or (b) hand off to the service owner if unexpectedly live. Ticket explicitly flags a known overlap with OPST-2198 (productdelivery GCPv1 decommission) that should be checked before duplicating work — I was unable to pull OPST-2198 details due to a tool policy restriction, so that overlap cannot be resolved from this session and should be checked manually before starting.

findings

  • Three distinct code locations in cloudops-infra declare pagerduty_service_integration resources tied to the dead moz-svc-ops.pagerduty.com domain.
  • Since the target PagerDuty account no longer exists, a `terraform plan` against these stacks would either fail auth or attempt to recreate orphaned resources — meaning these stacks likely cannot reconcile as-is regardless of disposition.
  • The ticket author explicitly does not want an assumption that these are abandoned — each of the 3 needs an individually recorded verdict (dead-and-removed vs live-and-handed-off) as acceptance criteria, and this is unverified/undone so far (0 comments, Backlog status).
  • productdelivery already has a separate GCPv1 decommission ticket (OPST-2198) that may cover this stack wholesale; this sub-task should defer to it rather than duplicate work. I was unable to fetch OPST-2198 in this session (blocked by tool policy: 'resource not in run subject'), so the overlap could not be independently verified here.
  • No Confluence runbook or design doc was referenced in this ticket, so no additional confluence.page.read lookup was applicable/performed.

proposed actions

none

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "MZCLD-3676"
    },
    "result": {
      "key": "MZCLD-3676",
      "summary": "balrog / productdelivery / fraud-auth-alerts: Terraform still manages PagerDuty resources on the shut-down account",
      "status": "Backlog",
      "description_text": "These stacks declare PagerDuty resources in an account that no longer exists. Three places in  cloudops-infra  create  pagerduty_service_integration  resources whose integration email is on the dead  moz-svc-ops.pagerduty.com  domain: balrog/tf/global/pagerduty/main.tf#L98  \u2014  balrog-911@moz-svc-ops\u2026 , plus a  referer  URL pointing at the old console at  #L115 productdelivery/tf/global/pagerduty/main.tf#L97  \u2014  product-delivery@moz-svc-ops\u2026 , same  referer  pattern at  #L114 pagerduty/tf/modules/fraud-auth-alerts/main.tf#L56  \u2014 templated  fraud-<user>@moz-svc-ops\u2026 Since the account is closed, these stacks cannot reconcile: a plan against them would either fail to authenticate or want to recreate resources that have nowhere to go. They are almost certainly abandoned GCPv1-era configuration rather than anything anyone applies today \u2014 but that should be  confirmed, not assumed , before deleting. Ask. Confirm per stack whether it is still applied at all (Terraform state / pipeline history). For those that are dead: delete the PagerDuty configuration along with the rest of the stack's decommission. For anything unexpectedly still live: route it to the service owner, do not fix it here. Acceptance criteria. Each of the three has a recorded verdict: dead and removed, or live and handed over. No  moz-svc-ops.pagerduty.com  reference remains in these paths. Overlap to respect:  productdelivery has a GCPv1 decommission ticket already \u2014  OPST-2198 . If that work covers the stack wholesale, this sub-task should defer to it rather than duplicate it.",
      "comment_count": 0,
      "comments": []
    }
  },
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "OPST-2198"
    },
    "result": {
      "error": "read blocked by policy: resource not in run subject",
      "args": {
        "key": "OPST-2198"
      }
    },
    "blocked": true
  }
]

usage

{
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  "output_tokens": 2223,
  "estimated_cost_usd": 0.051639000000000004
}

approvals

[]

log

launched k8s job run-run-e14989d1b1864cf6 in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
POLICY: blocked read jira.issue.read args={'key': 'OPST-2198'} not in run subject