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jira-triage v1 · jira-triage-k8s · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket MZCLD-3693: Quick: instrument Quick to capture product usage metrics",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/MZCLD-3693"
  ],
  "sourceContext": {
    "issue": "MZCLD-3693"
  }
}

summary

MZCLD-3693 is a Backlog-status feature request to instrument "Quick" with product usage metrics ahead of a MoCo announcement, so the team can establish a pre-announcement baseline and report usage numbers at the 2026-08-19 demo. The ticket has no comments and does not link to any existing runbook or design doc in Confluence, so no additional context was available beyond the description. The ask is reasonably well-scoped (a list of specific metrics) but lacks technical detail on instrumentation approach, data pipeline/dashboarding tooling, ownership, and acceptance criteria/timeline, which should be clarified before work is estimated or started.

findings

  • Ticket is in Backlog with zero comments and no linked runbook/design doc, meaning it hasn't been triaged or discussed yet.
  • The business driver is time-sensitive: a baseline must be captured before the MoCo announcement, and usage numbers are needed for a demo dated 2026-08-19, implying an implicit deadline that isn't reflected in the ticket's priority/labels/due date.
  • The requested metrics are enumerated but the ticket does not specify instrumentation mechanism (e.g., existing telemetry/analytics stack such as GA, Glean, custom event logging), storage/dashboarding target, or who owns implementation, which are needed before scoping/estimating.
  • No acceptance criteria or definition of done is stated (e.g., dashboard link, report format, retention period for metrics).

proposed actions

jira.comment.postrisk low — informational triage comment requesting clarification and flagging the implicit deadline; no code or ticket-state changes proposed.
MZCLD-3693
Thanks for filing this — the metrics list is clear and useful. Before this can be scoped/estimated, could we nail down a few details in the ticket:

1. **Instrumentation approach**: Should this use our existing telemetry/analytics stack (e.g., Glean, GA, or another logging pipeline) or a new lightweight event-logging mechanism specific to Quick?
2. **Storage/reporting target**: Where should these metrics land — a dashboard (Looker/Redash/Metabase/etc.), a periodic report, or raw data in a warehouse table?
3. **Ownership**: Who will implement the instrumentation and who owns the resulting dashboard/report going forward?
4. **Timeline**: Given the note about needing a pre-announcement baseline and numbers for the 2026-08-19 demo, can we add a due date / priority that reflects this deadline so it doesn't get lost in the backlog?
5. **Definition of done**: Should we add acceptance criteria (e.g., "dashboard live showing DAU, sites created, active/unique users & viewers, refreshed daily/weekly") so we can confirm completion?

Once these are clarified, this looks straightforward to size and prioritize given the upcoming demo deadline. Flagging for grooming/priority discussion given the time sensitivity.

tool calls

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      "key": "MZCLD-3693"
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    "result": {
      "key": "MZCLD-3693",
      "summary": "Quick: instrument Quick to capture product usage metrics",
      "status": "Backlog",
      "description_text": "Background We should not call Quick done without knowing whether anyone used it. Right now we have no way to answer \"did this land?\" Goal Capture product usage metrics for Quick so we can judge success after the MoCo announcement, and so we have numbers to share in the 2026-08-19 demo. Metrics of interest DAU How many people created sites How many active users, how many active viewers Unique users and unique viewers How many sites use these things How many sites do we have in total How many sites were created last month Notes Take a baseline before the announcement so the post-announcement numbers mean something.",
      "comment_count": 0,
      "comments": []
    }
  }
]

usage

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approvals

[]

log

launched k8s job run-run-e2d27af03cc38dd4 in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
awaiting approval for 1 action(s)