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AWAITING_APPROVAL retrigger →
jira-triage v1 · jira-triage-k8s · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket MZCLD-3717: Runlayer: build the ROI case with evidence",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/MZCLD-3717"
  ],
  "sourceContext": {
    "issue": "MZCLD-3717"
  }
}

summary

MZCLD-3717 is a Backlog task asking Cloud Engineering to build an evidence-backed ROI case for adopting Runlayer, comparing it against the alternative of using Google Agent Platform (per related ticket MZCLD-3714) and against doing nothing. There are no comments yet, no linked runbook/Confluence doc, and no acceptance criteria beyond the description's outline. The ticket explicitly allows "no Runlayer needed" as a valid outcome, provided it's backed by evidence rather than assumption. Triage recommendation: this is a research/analysis task, not a bug or urgent item — it should be scoped with clear deliverables, an owner, and a target decision date, and should explicitly draw on the parallel Google Agent Platform spike (MZCLD-3714) for comparable rigor.

findings

  • Ticket defines a broad, four-part ROI analysis (value vs PoC/IT's MCP catalog, cost of licensing+eng effort, alternative of Google Agent Platform, cost of doing nothing) but has no acceptance criteria, due date, or assigned owner captured in the ticket text.
  • The ticket explicitly cross-references MZCLD-3714 (Google Agent Platform spike) as the source of comparative alternative-cost data, meaning this ROI case cannot be completed independently — it has a dependency on that spike's findings.
  • Attempted to pull MZCLD-3714 for additional context but access was blocked by policy (resource not in run subject), so the dependency's current status/findings could not be verified in this triage pass.
  • No Confluence runbook or design doc is referenced anywhere in the ticket, so there is no additional supporting documentation to pull for this triage.
  • The ticket explicitly frames a 'no-adopt' conclusion as an acceptable outcome, which suggests this should be treated as a decision-support/spike task with a go/no-go framing rather than an implementation task.

proposed actions

jira.comment.postrisk low — this is an informational triage comment proposing scoping clarifications; no ticket fields or status are changed, and a human reviews before posting.
MZCLD-3717
Triage notes:

This reads as a research/decision-support task (build an evidence-backed ROI case), not an implementation ticket, and currently has no acceptance criteria, owner, or target date. Before work starts, suggest we pin down:

1. **Deliverable format & audience** — e.g. a 1-pager or slide for the deciding leader, with the four sections called out (value vs PoC/IT MCP catalog, cost, GAP alternative, cost of doing nothing).
2. **Dependency on MZCLD-3714** — this ticket explicitly needs input from the Google Agent Platform spike for the 'alternative' section. Recommend linking MZCLD-3714 as a blocker/dependency and confirming its current status/timeline before setting a due date here, so the ROI case isn't blocked mid-flight.
3. **Data sources for 'value delivered'** — who owns the PoC usage/outcome data and IT's MCP catalog experience data? Worth naming those stakeholders now to avoid delay later.
4. **Explicit decision criteria** — since a 'no-adopt Runlayer' conclusion is explicitly acceptable, it may help to pre-agree the threshold/criteria (e.g. cost delta, effort delta) that would tip the recommendation either way, to keep the analysis objective.

Recommend moving to 'Ready' once an owner, due date, and the MZCLD-3714 link/status are confirmed.

tool calls

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    "args": {
      "key": "MZCLD-3717"
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    "result": {
      "key": "MZCLD-3717",
      "summary": "Runlayer: build the ROI case with evidence",
      "status": "Backlog",
      "description_text": "Background A trial decision should rest on evidence, not impressions. This is the same expectation set on the Google Agent Platform spike. Goal Produce an evidence-backed ROI case a leader can act on: what Runlayer would save, what it would cost, and what the alternatives are. What to cover Value delivered, measured against the PoC and against IT's MCP catalog experience where they will share it. Cost: licensing beyond the trial, plus the Cloud Engineering effort to adopt and maintain it. The alternative of relying on Google Agent Platform instead, informed by MZCLD-3714. The cost of doing nothing. Notes Concluding that Google Agent Platform already covers this and we do not need Runlayer is a perfectly good result \u2014 it just has to be evidenced rather than assumed.",
      "comment_count": 0,
      "comments": []
    }
  },
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "MZCLD-3714"
    },
    "result": {
      "error": "read blocked by policy: resource not in run subject",
      "args": {
        "key": "MZCLD-3714"
      }
    },
    "blocked": true
  }
]

usage

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approvals

[]

log

launched k8s job run-run-e43553c287ce6000 in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
POLICY: blocked read jira.issue.read args={'key': 'MZCLD-3714'} not in run subject
awaiting approval for 1 action(s)