run_eeaf6f9dafd060cf

input

{
  "request": "Triage Jira ticket MZCLD-3767: add austin and steve to mozcloud pagerduty team",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/MZCLD-3767"
  ],
  "sourceContext": {
    "issue": "MZCLD-3767"
  }
}

summary

MZCLD-3767 requests adding Austin and Steve to the MozCloud PagerDuty primary/secondary rotation, timed to begin after the Engineering Work Week (end of September), with a heads-up to CloudEng so people can plan around holidays. The ticket is currently in Backlog with one supporting comment confirming the plan was already discussed and approved in the support handoff meeting. No linked runbook/design doc was found in the ticket to cross-reference. The ticket is actionable and low-risk; it mainly needs someone to execute the PagerDuty admin change and send the CloudEng notification, then move status to In Progress/Done.

findings

• none

proposed actions

Triage note: This looks ready to execute — stakeholder sign-off was already obtained in the support handoff meeting per the comment above. Recommended next steps: 1) Add the two named engineers to the MozCloud PagerDuty schedule as primary/secondary, but schedule the rotation start date for right after the Engineering Work Week ends in late September (don't activate immediately). 2) Send a heads-up notice to the CloudEng team/channel once the change is scheduled so folks can adjust personal/holiday coverage around the new rotation members. 3) Move this ticket out of Backlog into In Progress once assigned, and close it out once the PagerDuty schedule change is confirmed live and the notification has gone out. Please confirm the exact go-live date (end of September) and assign an owner to make the PagerDuty change.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "MZCLD-3767"
    },
    "result": {
      "key": "MZCLD-3767",
      "summary": "add austin and steve to mozcloud pagerduty team",
      "status": "Backlog",
      "description_text": "We need to add    and    to the MozCloud PagerDuty team so they\u2019re in the primary/secondary rotation. We should add them such that they pop into rotation after the Engineering Work week at the end of September. We should notify everyone in CloudEng so they can adjust schedules around holidays.",
      "comment_count": 1,
      "comments": [
        {
          "author": "William Kahn-Greene",
          "body": "I checked this plan with    and    in the support handoff meeting earlier today and they were +1."
        }
      ]
    }
  }
]

log