run_f91d9b36c1c3fb46

input

{
  "request": "Triage Jira ticket SREIN-1620: Increase memory resourcequota for springfield to match increased pod values",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/SREIN-1620"
  ],
  "sourceContext": {
    "issue": "SREIN-1620"
  }
}

summary

SREIN-1620 is an automated alert-driven ticket requesting an increase to the memory ResourceQuota for the `springfield-stage` namespace in `moz-fx-webservices-low-nonprod`, because pod memory requests are hitting ~90-99% of the current quota in both europe-west1 and us-west1 regions. The ticket is still in Backlog with no engineer response yet, and only the standard "Reduced Support for CloudEng work week" auto-comment has been posted. No runbook/Confluence doc was linked in the ticket to review. Recommend triaging as a standard non-urgent quota-adjustment request, confirming current pod memory requests/limits vs. quota, and increasing the ResourceQuota accordingly, while asking the requester (or checking Slack thread) for target memory values.

findings

• Alerting shows requests.memory utilization against the namespace ResourceQuota is critically high (97.7% and 99.4%) in two regions for springfield-stage, indicating the quota is undersized for current pod memory requests.
• Ticket originated automatically from a Slack alert message, not directly from the customer team, so exact desired quota values/target pod resource increases are not specified in the ticket description.
• Ticket is currently unactioned in Backlog status; only an automated bot comment about reduced CloudEng support during a work week (through July 24th, 2026) has been posted — no engineer triage or acknowledgment yet.
• No runbook or design doc link was included in the ticket for additional context; only the Yardstick dashboard alert links and the Jira ticket URL were available.

proposed actions

Thanks for the report — acknowledging this alert-driven request to bump the memory ResourceQuota for `springfield-stage` in `moz-fx-webservices-low-nonprod` (europe-west1 and us-west1), currently at ~90-99% of quota per the Yardstick alert. This looks like a routine, non-urgent quota adjustment rather than an active incident. To proceed we'll need: (1) confirmation of the desired/target memory requests.memory quota (or the updated pod resource requests driving this increase), and (2) whether both regions need the same increase or different values. Per the current Reduced Support for CloudEng work week notice, this will be scheduled after July 24th unless the requester flags it as time-sensitive in a comment here. Once we have target values, we'll update the namespace ResourceQuota manifest accordingly and confirm via the Yardstick dashboard that utilization drops below threshold.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "SREIN-1620"
    },
    "result": {
      "key": "SREIN-1620",
      "summary": "Increase memory resourcequota for springfield to match increased pod values",
      "status": "Backlog",
      "description_text": "2 alert(s) firing Summary:  requests.memory has reached the 90% threshold for project/namespace: moz-fx-webservices-low-nonprod/springfield-stage, in region: europe-west1 Value:  A=0.9773763020833334, C=1 Panel URL:   https://yardstick.mozilla.org/d/fefgd0ng59d6ob?from=1784900680000&orgId=1&to=1784904372472&viewPanel=13 Summary:  requests.memory has reached the 90% threshold for project/namespace: moz-fx-webservices-low-nonprod/springfield-stage, in region: us-west1 Value:  A=0.99365234375, C=1 Panel URL:   https://yardstick.mozilla.org/d/fefgd0ng59d6ob?from=1784900440000&orgId=1&to=1784904372472&viewPanel=13 Issue created in Slack from a   message .",
      "comment_count": 1,
      "comments": [
        {
          "author": "Automation for Jira",
          "body": "Reduced Support for CloudEng work week: Expect delays for customer support requests. Non-urgent requests may get pushed off until after July 24th, 2026. If this is an incident, please follow the Incident Process.  https://mozilla-hub.atlassian.net/wiki/spaces/MIR/overview?homepageId=20512772 If this is a security incident, please follow the Security Incident Response process.  https://mozilla-hub.atlassian.net/wiki/spaces/SECURITY/pages/27165574/Security+Incident+Response If your request can't wait until after July 24th, please let us know when you need it by and why in a comment in this Jira issue."
        }
      ]
    }
  }
]

log