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AWAITING_APPROVAL retrigger →
jira-triage v1 · jira-triage-k8s · owner ingest:jira-new-ticket (api) · via jira-new-ticket · cloud-engineering

input

{
  "request": "Triage Jira ticket MZCLD-3575: Grant Mike Hommey access to /pub/nspr/releases",
  "references": [
    "https://mozilla-hub.atlassian.net/browse/MZCLD-3575"
  ],
  "sourceContext": {
    "issue": "MZCLD-3575"
  }
}

summary

MZCLD-3575 requests write access to /pub/nspr/releases for Mike Hommey (mhommey@mozilla.com, Slack @glandium). The ticket is in Backlog with no comments and a truncated description that references a prior similar request ("This is similar to ... implemented in ...") but the actual referenced ticket/link is missing from the text. No linked Confluence runbook is present in the ticket to consult for the exact access-granting procedure. Recommend requesting the missing reference and confirming access mechanism/approval before granting.

findings

  • Ticket is a standard access-request type: grant write access to a specific /pub/ area (nspr/releases) for a named individual with verified contact info (email + Slack handle).
  • The description references a prior similar, already-implemented request as precedent, but the actual ticket key/link is missing/truncated in the captured text, making it impossible to verify precedent or copy the exact process used.
  • No comments exist yet, meaning no releng/opsec/IT owner has acknowledged or acted on the request, and status remains Backlog.
  • No Confluence runbook or design doc is linked in the ticket, so the standard operating procedure for granting /pub/* write access (e.g., LDAP group membership, SCM permission, or rsync module config) cannot be independently verified from this ticket alone.

proposed actions

jira.comment.postrisk low - informational clarification request only, no access changes are made by this comment
MZCLD-3575
Thanks for the request, Mike. To process this we need a couple of clarifications:

1. Could you provide the link/key to the prior similar request you referenced ('This is similar to ... implemented in ...')? The reference appears truncated in the ticket description, and having the precedent ticket will let us mirror the exact access grant (e.g., same LDAP group, SCM ACL, or rsync module change).
2. Please confirm the access mechanism expected -- e.g., is this an LDAP/SCM group used by the release automation for /pub/nspr/releases, or direct filesystem/rsync ACL access on the pub server?
3. Please confirm this request has manager/releng sign-off if required by the standard 'grant access to /pub/*' process.

Once confirmed, we'll route this to the appropriate ops team (releng/IT) to action the grant, following the same pattern as the referenced precedent ticket.

tool calls

[
  {
    "capability": "jira.issue.read",
    "args": {
      "key": "MZCLD-3575"
    },
    "result": {
      "key": "MZCLD-3575",
      "summary": "Grant Mike Hommey access to /pub/nspr/releases",
      "status": "Backlog",
      "description_text": "I ( mhommey@mozilla.com ) need write access to /pub/nspr/releases.  slack: @glandium  This is similar to     implemented in",
      "comment_count": 0,
      "comments": []
    }
  }
]

usage

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}

approvals

[]

log

launched k8s job run-run-ffe90033f1a48ca7 in ns/mzcld-demo-dev image=us-docker.pkg.dev/moz-fx-mzcld-demo-prod/mzcld-demo-prod/agentplat:latest
runner started
live reasoning model=claude-sonnet-5
awaiting approval for 1 action(s)